Elements and Performance Criteria
- Manage information
- Collect and analyse information
- Present information
- Communicate information effectively to individuals and groups
- Ensure communication takes into account social and cultural differences
- Follow appropriate meeting protocols to workplace requirements
- Identify information requirements for specific activities
- Use information systems to store, retrieve and update information
- Use consultative processes to collect and convey information
- Review and improve methods used to collect, store, retrieve and convey information